When your customers ask ChatGPT instead of Google.
More people now get an answer without clicking a link. Here's what's actually changing, what isn't, and what's worth doing about it.
What's changing
- Fewer clicks when there's an AI summary. Pew Research tracked the real browsing of 900 US adults in March 2025. When Google showed an AI summary, users clicked a regular result 8% of the time, compared with 15% without one. Only 1% clicked a link inside the summary [1].
- The top result loses clicks too. Ahrefs compared 300,000 keywords. When an AI Overview appeared, the #1 result's click-through rate was 34.5% lower [2].
- AI assistants send traffic, and it's growing fast. Similarweb counted 1.13 billion referrals from AI platforms to the top 1,000 websites in June 2025, up 357% in a year [3].
What isn't changing
That growth is from a small base. In the same month, Google Search sent about 191 billion referrals to the same sites [3]. Search still matters most.
And Google says there's no secret AI trick. To appear in AI Overviews, a page just has to be indexed and eligible to show in normal search with a snippet. "There are no additional technical requirements" [4].
So what's worth doing
The basics now matter twice, because both search engines and AI assistants read them:
- Say plainly what you do and where. "Custom software for logistics firms in Dubai" beats "solutions that move you forward". AI answers quote clear sentences.
- Answer real questions on your pages: prices (if you publish them), process, timelines, areas served. Those are what people ask assistants.
- Make it crawlable. Real text, not text baked into images. Fast pages. A sitemap.
- Structured data (schema.org) so machines know your business name, location and services.
- Be the same everywhere. The same name, address and description on your site, Google Business Profile and directories.
- Optional: `llms.txt`. This is a proposed file that gives AI tools a plain summary of your site. It's cheap to add, but it's a proposal, not a standard, and no major engine has committed to using it. Don't pay anyone a premium for it.
Be wary of anyone promising "guaranteed ChatGPT rankings". Nobody can guarantee that.
We build search foundations into every site we make: clear copy, structured data, sitemaps.
Bring us the problemSources
- Pew Research Center, "Google users are less likely to click on links when an AI summary appears in the results" (2025), opens in a new tab
- Ahrefs, "AI Overviews Reduce Clicks by 34.5%" (2025), opens in a new tab
- TechCrunch, "AI referrals to top websites were up 357% year-over-year in June, reaching 1.13B" (Similarweb data, 2025), opens in a new tab
- Google Search Central, "AI features and your website", opens in a new tab